Case Study: ADP cuts feature flag delivery from weeks to days with Harness Feature Management & Experimentation

From Weeks To Days: Inside ADP's Rollout Engine With Harness FME | Harness Case Study

ADP, a global leader in human capital management solutions, faced challenges with a fragmented array of homegrown feature flag systems. This patchwork created confusion for developers and resulted in lengthy lead times of up to three weeks to get a new flag into production. To solve this, ADP turned to vendor Harness and its Feature Management & Experimentation (FME) product.

By implementing Harness FME, ADP standardized its entire rollout process onto a single platform. This shift dramatically cut flag delivery times from weeks to just 1-3 days, while also ensuring sub-three millisecond evaluation times at scale. The solution delivered a 105% return on investment, reduced cognitive load for development teams, and enabled safer, more reliable releases for the company.

ADP