Case Study: Choice Hotels achieves 85% faster deployments with Harness

Choice Hotels Deploys 85% Faster Using Harness

Choice Hotels, a global lodging company with more than 7,000 properties, faced escalating CI/CD challenges as their needs outgrew Jenkins pipelines and a custom CD tool. Legacy monolith deployments were slow and risky—production pushes ran once weekly at 10:00pm and took over 12 hours, with rollbacks taking 4 hours—so Choice evaluated modern CD solutions and selected Harness to streamline and modernize their deployment pipeline.

Harness’ continuous delivery platform was used to break the monolith into microservices and deploy 100% of Choice’s AWS workloads, enabling deployments any time of day and faster recovery. The result: an 85% reduction in deployment effort, rollback time cut from 4 hours to 5 minutes (a 99% reduction), $200k in annual maintenance savings, 25% fewer configuration errors, faster MTTR through Continuous Verification, and the ability to deploy to AWS within three months.

Choice Hotels

Jason Simpson

Vice President, Engineering