Case Study: Smith.ai achieves streamlined scheduling and faster lead conversion with Harmonizely

Smith.ai - Customer Case Study

Smith.ai, a digital receptionist service that handles calls, live chats, outbound calls, web forms, and SMS for solopreneurs and small businesses, needed a way to schedule meetings without sharing direct calendar access or interrupting client workflows. To address this, Smith.ai integrated Harmonizely as their meeting-scheduling solution.

By sharing Harmonizely links, Smith.ai receptionists can book appointments directly into clients’ calendars during calls or chats, choose appropriate meeting types, and avoid manual follow-up. The Harmonizely integration sped up booking, reduced time spent on follow-ups, improved conversion rates, and enabled Smith.ai to deliver faster, higher-value scheduling that helps drive more revenue.

Smith.ai