Case Study: Steeline Hunter boosts order processing and reporting efficiency with HARMONiQ

How steeline hunter are able to process 30% more orders without having to increase staff

Steeline Hunter, part of the Steeline group, wanted a more modern way to manage customer relationships, sales orders, and internal reporting as inefficiencies were slowing them down. They were looking for a CRM and a future-ready system that could improve visibility, integrate with existing data and machines, and help them deliver better customer service, so they turned to HARMONiQ.

HARMONiQ implemented its CRM first, then completed a full ERP migration in phases to make the transition smoother and support staff training. The result was a much more transparent and flexible system that cut reporting time by over 80% and helped Steeline Hunter process 30% more orders without increasing staff, while improving overall sales efficiency and customer interactions.

Steeline

Grahame Prosser

Managing Director