Case Study: Waterford City and County Council streamlines records management and achieves compliance with harmon.ie

Waterford City and County Council unifies records for 250 users with harmon.ie

Waterford City and County Council, a local government authority in Ireland, faced the significant challenge of merging its records after a government-mandated merger. They needed to consolidate a vast trove of documents and emails from multiple legacy systems into a single, compliant repository within a very short timeframe, all while adhering to Ireland's strict record-keeping laws. The council turned to the vendor harmon.ie to facilitate this process, particularly using its product to integrate with SharePoint and Microsoft Outlook.

The solution implemented was harmon.ie, which provided an intuitive and user-friendly interface that integrated directly with Outlook. This allowed council employees to easily drag and drop emails and attachments into SharePoint, facilitating widespread adoption and overcoming previous cultural resistance. As a result, the council successfully unified its records, achieved compliance, and trained 250 users. harmon.ie was credited as being absolutely key to the project's success, enabling the council to complete the monumental task and plan for the shutdown of the old legacy domains.

Waterford City and County Council