Case Study: an Australian state government agency improves records management and compliance with harmon.ie

Australian State Government Agency rolls out harmon.ie to 4,000 users for SharePoint records management

An Australian state government agency faced the challenge of accurately managing electronic records for compliance and e-discovery, as all correspondence was digital. To make their SharePoint repository effective, they needed a simple way for 4,000 employees to capture and classify emails and documents with proper metadata. They turned to harmon.ie to drive user adoption and simplify this complex process.

The agency implemented harmon.ie for Outlook, which integrated directly into the users' workflow to make saving and classifying content to SharePoint simple. The harmon.ie solution prompted users to fill in required metadata, ensured accurate records management, and encouraged sharing links instead of attachments. This successfully drove widespread SharePoint adoption, simplified e-discovery, and allowed employees to focus on their business instead of content management.

Australian State Government Agency