Case Study: KONCEPT HOTELS saves time and boosts ADR and RevPAR with happyhotel

Koncept Hotels - Customer Case Study

Koncept Hotels, a growing hotel group focused on digitalization and sustainability, sought to overcome the time-consuming and reactive nature of its manual revenue management process. This was a particular challenge for its properties in high-demand locations like Cologne. The hotel group selected Happyhotel's revenue management system to bring its pricing strategy to the next level.

Happyhotel implemented its automated, algorithm-driven system to handle dynamic pricing. The solution provided Koncept Hotels with significant time savings through features like automated reports and the Pick Up Report, which eliminated the need for manual data compilation. This allowed the revenue team to shift its focus from daily price adjustments to broader strategy. As a result, Happyhotel helped Koncept Hotels achieve very good average daily rates (ADR) and increases in RevPAR through precise, automated price changes, though a specific percentage was not quantified due to the pandemic's impact on booking patterns.

Koncept Hotels

Sabine Schrempp

Revenue & Capacity Manager