Case Study: Hotel Langenwaldsee boosts occupancy with Happyhotel

Hotel Langenwaldsee - Customer Case Study

The Hotel Langenwaldsee, a family-run hotel in Germany’s Black Forest, was struggling with the cumbersome and time-consuming process of manually adjusting room prices in response to occupancy and demand. Managing director Christoph Kaltenbach found their pre-existing method was inefficient and did not allow them to react quickly enough to market changes. To solve this challenge, the hotel chose to implement the revenue management service from the vendor happyhotel.

happyhotel automated the hotel's price monitoring and adjustment process, saving the management significant time and allowing for rapid responses to changing market key figures. While comparative data was limited due to a concurrent PMS change, the hotel reported an immediate increase in occupancy and a noticeable positive effect on the number of bookings since implementation. The management expressed great satisfaction with the solution, noting they are now relaxed and confident that their pricing is constantly and efficiently optimized.

Hotel Langenwaldsee

Christoph Kaltenbach

Managing Director