Case Study: Maxus Properties achieves faster turns, fewer disputes, and reduced liability with Happyco

Maxus Speeds Turn & Maintenance and Reduces Disputes & Liability with Real-Time Operations

Maxus Properties, a property management company operating nearly 15,000 apartment units across multiple U.S. states, was looking to replace paper-based property processes and improve visibility across its dispersed portfolio. The company needed a better way to manage move-ins, move-outs, inspections, maintenance logs, and other on-site operations, and turned to Happyco’s inspections and real-time operations tools.

Happyco implemented mobile inspections with customizable forms and real-time dashboards, giving Maxus instant access to field data from both desktop and mobile devices. The results included 1 day faster unit downtime, 10–20 minutes saved per move-in, $50–70K in annual move-in labor savings, 13,000 inspections and 636,000 ratings collected in 5 months, and dramatically fewer resident disputes, with some properties reporting 100% fewer move-out disputes.

Maxus Properties

Alex Cuenca

Director of Asset Performance