Case Study: Maxus Properties improves community operations and saves time with HappyCo

Maxus Properties x HappyCo Improving Community Operations Since 2016

Maxus Properties, a multifamily operator managing about 8,000 units across 30 properties in 8 U.S. states, needed better visibility into inspections, compliance, and day-to-day operations. Using Happyco’s Happy Property platform, the team wanted to reduce liability risk, streamline custom reporting, and improve communication between operations, construction, and maintenance teams.

Happyco implemented flexible reporting and inspection workflows, including templates for snow logs, elevator checks, and exterior light inspections, plus an integration that automatically syncs completed inspections into Maxus’s resident activity log. The results included 60% time savings on custom reports, 18% savings on fire and life safety equipment, and a 25% improvement in the collections process, along with better cross-team visibility and faster access to inspection information.

Maxus Properties

Alex Cuenca

Director of Asset Performance