Case Study: M A P Property Management achieves 80% reduction in inspection and processing time with Happyco's Happy Inspector

M A P Property Management Experiences 80% Time Reduction for Inspections and Processing

MAP Property Management oversees 390 units across Los Angeles and Orange County and prides itself on personalized, high-quality service. Its detailed eight-page, paper-based inspection process required manual photo uploads and postal distribution, creating slow processing times, archive headaches, and frequent tenant disputes over move-out conditions.

MAP adopted Happy Inspector’s cloud-based, customizable inspection platform with built-in camera integration, email distribution, remote processing, and quick archive access. The change eliminated paper workflows, cut inspection and processing time by 80% (reducing hours of paperwork to about 20 minutes), improved tenant/owner communication, and made dispute resolution far easier with photo-backed, itemized documentation.

M A P Property Management

David Perschbacher

Director of Marketing