Happyco
22 Case Studies
A Happyco Case Study
CA Student Living, a division of CA Ventures that operates 19 student housing properties, faced a major operational bottleneck: conducting summer "turn" inspections for roughly 10,000 bedrooms using paper checklists. The manual process was time-consuming, created inconsistent data, required extensive data entry, and made it difficult to document damage clearly — leading to frequent charge disputes and lower recovery of repair costs.
By deploying HappyCo’s platform (Happy Inspector and the Happy Manage control center), CA Student Living digitized checklists, standardized inspections across sites, and captured photo-backed condition ratings in real time. The change cut inspection labor and turn times significantly, improved portfolio-wide visibility into rehab costs, reduced disputes through instant before-and-after evidence, and increased recovery of damage charges — with rapid rollouts and plans to expand the system to move-in inspections.
Matt Walker
VP of Property Management