Case Study: Helpsy gives apparel and returns a second life with Happy Returns

Helpsy and Happy Returns give apparel, shoes, and accessories a second life

The customer, Helpsy, faced the significant challenge of dealing with overstock, end-of-life, and returned apparel and shoes, which created high costs and environmental concerns for brands. Partnering with the vendor Happy Returns, Helpsy works to ensure these items do not end up in landfills.

The solution implemented by Happy Returns involved handling the reverse logistics for returns and exchanges, then sending the items to Helpsy for processing. This partnership allows Helpsy to reuse, recycle, or upcycle 1.5 pieces of clothing every second, find homes for large volumes of stranded items, and reduce carbon emissions by over 300 million pounds annually. Happy Returns' nationwide network and aggregated shipping dramatically reduce the environmental costs of the operation.

Helpsy

Dan Green

Co-Founder