Case Study: Large European Cinema Chain achieves omnichannel transformation and a single customer view with Happiest Minds' Next-Gen Cinema Solution

Next Gen Cinema Solution for Large European Cinema Chain

Happiest Minds partnered with a large European cinema chain to build a next‑generation omnichannel retail solution. The chain needed a seamless experience across POS, web and mobile, a single customer view and flexible promotions while leveraging existing infrastructure and centralized data management.

Happiest Minds delivered a web‑based smart ticketing platform with extensible architecture, unified REST APIs for channel integration and cloud‑hosted centralized services. The implementation created a single customer profile for improved experience, real‑time schedule data to reduce over‑booking, and analytics‑driven promotions to enable effective cross‑sell and up‑sell.