Case Study: Multinational Conglomerate achieves standardized, automated third-party security and clear risk reporting with Happiest Minds

Multinational Conglomerate - Customer Case Study

Happiest Minds delivered Governance, Risk and Compliance (GRC) services to multiple global clients facing challenges around third‑party risk, ISO 27001 and SWIFT compliance, and fragmented security controls across geographies and business partners. Clients — including a multinational conglomerate, a global financial audit firm, a UK bank, a worldwide professional services firm, and an IT services company — needed standardized assessments, policy and procedure alignment, multilingual coverage and automation to enforce security policy consistently.

Happiest Minds designed frameworks and questionnaires, performed gap analyses, developed policies and awareness programs, and automated GRC workflows primarily using the RSA Archer platform, plus provided SWIFT CSP remediation roadmaps and program management. Outcomes included standardized security programs and clearer risk reporting, faster and more effective incident response, successful ISO 27001 certifications for multiple offices and 85 countries, improved Archer maturity, and more efficient enforcement of controls across partners and regions.