Case Study: Europe-Based Leading Global Provider of Payroll, HR, Tax, Accounting and Wealth Management Services achieves a secure, standardized, cloud-ready workplace for M&A agility with Happiest Minds

Europe Based Leading Global Providing Company - Customer Case Study

Happiest Minds partnered with global clients — including a Europe-based payroll, HR and finance provider and an Indian private wealth firm — facing fragmented, legacy workplace environments, complex third‑party risk exposure and the need to standardize IT for M&A, mobility and cloud adoption. Challenges included migrating users from Novell to Microsoft across 100+ sites, moving mail to Azure O365, performing standardized third‑party risk assessments across businesses and partners, and delivering cost‑effective remote infrastructure and managed services at scale.

The team designed and automated a TPRA framework (using RSA Archer), standardized AD/eDirectory integration and naming, and deployed zero‑touch Windows 10 rollouts via SCCM, Citrix HSD, desktop security policies, ITIL‑aligned service desk and the ELLIPSE managed‑services platform with remote monitoring. The outcome was a secured, role‑based, standardized operating environment that streamlined M&A activity, improved end‑user productivity and mobility, optimized remote infrastructure costs, and enabled faster introduction of next‑gen and cloud services with measurable year‑over‑year productivity gains.