Case Study: US-based IT Outsourcing Company achieves 30% IT cost reduction and unified project management with Happiest Minds' End-to-End 24/7 Managed Services

End to End 24/7 Managed Services for an US based IT Outsourcing company

Happiest Minds partnered with a US-based IT outsourcing company that was struggling with SLA non‑adherence, multiple portals across different platforms and technologies, disparate project‑management tools, and high operating costs.

By providing end-to-end 24/7 managed services, Happiest Minds consolidated and standardized platforms, portals and toolsets, rationalized redundant applications, and documented unified project‑management processes — resulting in a consolidated project‑management view and roughly 30% reduction in IT costs.