Case Study: Yle achieves a modern, mobile intranet and improved collaboration with Happeo

Yle - Customer Case Study

Yle, Finland’s public broadcaster with roughly 3,000 employees across 25 locations, needed to replace an outdated intranet that failed to support mobile/cloud access, easy search and file discovery, everyday collaboration, and more flexible social publishing. After a public tender Yle chose Google for Work together with Happeo (the Universe intranet) to modernize its collaboration stack and better align communications and ICT around employees’ ways of working.

Happeo implemented integrated Channels, Pages, Super Search and People features tied into Google Apps, rolled out in staged phases with a pilot group of “super users,” and launched the Universe intranet in October 2015. The solution improved day-to-day work by surfacing workspaces and updates in one place, made information easier to find (“Just google it.”), supported distributed publishing, and helped adoption of Google Apps (the internal Google Tips Channel grew to 800+ members). The move also delivered cost benefits and supported Yle’s plan to reduce physical office space by 40%.

Yle

Kaisa-Maaria Hildén

Communications Coordinator & Intranet Product Owner