Case Study: Doctolib achieves company-wide alignment and scalable growth with Happeo

How Doctolib uses business alignment to facilitate exponential growth

Doctolib, a fast-growing European healthcare tech company with more than 1,600 employees and a platform used by 135,000 practitioners and 35 million patients, was struggling to scale internal knowledge as headcount and ideas grew exponentially. Team-built Google Sites created information silos, there was no centralized search or lifecycle management, and crucial context was lost in ephemeral Slack conversations — so Doctolib chose Happeo’s Google Workspace–first internal communications and knowledge-management platform to create a single source of truth.

Happeo delivered deep Google Workspace integration, social channels, Slack integration and customer-success support to centralize Doctolib’s tribal knowledge and make content “sticky,” boosting culture visibility and cross-team alignment. The platform now supports knowledge sharing across Doctolib’s 1,600+ employees, helping reduce silos, improve discoverability and preserve institutional knowledge as the company scales — outcomes Doctolib credits directly to Happeo.

Doctolib

Salomé Bidaux

People Success Strategy Manager