Case Study: Emergency Physicians of Tidewater achieves streamlined, secure communication between frontline physicians and their back office with Happeo

EPT uses Happeo to connect frontline physicians with their back office

Emergency Physicians of Tidewater (EPT), an independent group of emergency medicine physicians and advanced practice providers supporting seven Sentara hospitals, needed an easy-to-use intranet to connect busy, often non‑desk clinicians with their back office. Their old intranet was unused, information was hard to find, and they required a platform that could deliver time‑sensitive notifications, a mobile app, a people directory, and secure document storage — so they chose Happeo’s intranet platform.

Happeo delivered a centralized, multi‑purpose intranet with a mobile app, Google Workspace integration (including Google Sign‑in and Drive alignment), targeted Channels, a people directory, and calendar/meeting integration. EPT reports rising monthly analytics and now calls Happeo “the number one place you go to every day,” with faster, more secure communication, cleaned‑up Google groups and permissions, and more efficient distribution of time‑sensitive information.

Emergency Physicians of Tidewater

Heidi Best

President