Case Study: Leightons Opticians centralises knowledge and creates a digital HQ for hybrid teams with Happeo

A growing optical care company uses Happeo as their digital HQ to keep employees informed

Leightons Opticians, a family-run optical and hearing care group with dozens of branches across the UK, faced a challenge when their on-premise intranet left remote and mobile staff unable to access critical information during rapid hybrid-working changes. They selected Happeo to provide a cloud-based social intranet/digital HQ that would be accessible to all, natively integrate with Google Workspace, require no HTML knowledge, and meet a fast launch timeline.

Happeo implemented a centralized digital HQ with Channels for two-way communication, a powerful search, Google Workspace integration, email notifications and a mobile app for field employees. The platform became Leightons’ single source of truth—used for weekly updates and company celebrations—improving findability and engagement; Leightons has already doubled the number of Pages since launch, demonstrating clear growth in their internal knowledge base powered by Happeo.

Leightons Opticians

Matt Toffrey

Project Manager