Case Study: Eastern Spices achieves 66% faster approvals and cuts reimbursement time from 21 to 7 days with Happay

Overhauling existing ERP modules to an agile, cloud-based expense management solution

Eastern (Eastern Spices), a leading Indian condiments manufacturer and exporter, needed to replace a slow, manual ERP-based expense module that could not scale with its growth or provide mobile access and end-to-end automation. To address this, Eastern adopted Happay’s cloud-based expense management solution to gain a secure, mobile-first alternative to its legacy ERP process.

Happay implemented a cloud-first, mobile-first platform with instant bill uploads, granular policy controls, seamless accounting integration and fully automated approvals. The impact included 700+ Happay users, 100,000+ transactions and 12,000+ expense reports in one year, a 66% reduction in approval time, average turnaround slashed from 21 to 7 days, 100% visibility and internal compliance, and higher employee satisfaction and productivity.

Eastern

Ajit Joseph

Head, Strategic Initiatives