Case Study: Emkay Global Financial Services achieves 100% policy compliance and cuts reimbursement cycle from 17 to 4 days with Happay

Overcoming Organizational Barriers to Implement Spend Management Automation

Emkay Global Financial Services, a nearly two-decade-old financial services firm, struggled with a primitive ERP expense module that was hard to use, required manual intervention, and allowed haphazard, untimely expense filing across its 1,000-strong sales team. To address poor usability, lack of visibility into cash flow, and long reimbursement cycles, Emkay turned to Happay and its mobile expense management solution.

Happay implemented an end-to-end, mobile-enabled expense automation platform with configurable policies and approval workflows, enabling remote filing and real-time visibility. The Happay solution delivered measurable impact: 100% policy compliance and visibility into TSE expenses, a 50% reduction in report approval timeline (66% faster approvals), and average reimbursements cut from 17 days to 4 days, significantly improving operational efficiency.

Emkay Global Financial Services