Case Study: KX Pilates Scales to 100+ Studios with Hapana

KX Pilates scales to 100+ studios in 42 days with Hapana

KX Pilates, a global boutique fitness studio chain specializing in reformer Pilates, faced significant challenges with its legacy software. The outdated technology was slow, complicated, and not built for their specific industry, lacking key features for Pilates studios and burdening franchise partners with high transaction fees. This system was unfit for their planned growth, prompting them to seek a new technology partner and choose Hapana.

Hapana implemented its highly configurable software solution, which was white-labeled and customized to reflect the KX Pilates brand. The migration of 52 studios was completed in just 42 days with extensive onboarding support. The results were substantial, including a 200% growth in studios, 190,000 app downloads, 29,000 daily active users, and a 90% member retention rate. Hapana provided the platform essential for KX's streamlined operations and rapid global expansion.

KX Pilates