Case Study: United Airlines preserves dynamic website archives with Hanzo

United Airlines archives hundreds of webpages with Hanzo

United Airlines, a major global airline, faced significant challenges in archiving its vast and dynamic website. With hundreds of webpages updated daily across multiple departments, the company needed a future-proof method to capture all content, including interactive elements and multiple languages, for compliance and historical review. Their previous manual methods of saving Word documents and taking screenshots were time-consuming and ineffective. To solve this, United turned to the vendor Hanzo and its Hanzo Dynamic Capture service.

Hanzo implemented a solution using its web crawler to automatically and comprehensively archive United's site on a set schedule. This created immutable, future-proof archives in the WARC format, allowing teams to search, share, and fully replay past website states to see exactly what a customer saw on any given date. The Hanzo solution saved the United team considerable time by eliminating manual capture and provided them with confidence in their ability to review historical content for compliance and brand management.

United Airlines