Case Study: Rimi Drive achieves seamless Click & Collect shopping with Hansab

Rimi Drive - Customer Case Study

Rimi Drive wanted to improve customer experience for online grocery shopping by offering a faster, more convenient pickup process across the Baltic states. To support its new Click & Collect model, Rimi worked with Hansab, which provided both the software and the equipment needed for the service.

Hansab implemented an integrated solution developed by Hansab IT Solutions that combines customer identification, parking management, pickup-point terminals, and hardware for receiving and issuing goods. The result is a smooth pickup experience at special collection points or via Rimi Drive without leaving the car, though the case study does not provide specific measurable performance results.

Rimi Drive