Case Study: Nudgespot powers contextual customer communication with SendGrid

Nudgespot - Customer Case Study

Nudgespot is a B2B communication app that helps businesses send contextual messages across onboarding, engagement, churn, and customer loyalty stages. As an OEM partner, it needed a reliable email platform with strong deliverability, fast support, and the ability to scale for triggered, transactional, and marketing emails for its own customers.

Using HandySends’ email infrastructure and APIs, Nudgespot integrated quickly and gained dependable support as its volume grew rapidly. The partnership helped maintain about 99% delivery for triggered and transactional email and 99.4% for marketing/newsletter email, while customers like BlueStone and Zivame saw higher engagement, including doubled conversion rates, stronger open rates, and average open and click-through rates of 24.8% and 15.8% for Zivame.

Nudgespot

Raveen Sastry

Co-Founder and CEO