Case Study: MECACA achieves seamless email deliverability and scalable growth with Twilio SendGrid by HandySends

MECACA - Customer Case Study

MECACA Global Network Sdn Bhd is a digital marketing agency in Malaysia that needed a more stable and reliable email platform as its business grew. After struggling with changing service models, weak support, spam issues, and limited deliverability from previous providers, the team looked for a partner that could support transactional email, API/SMTP integration, and stronger email marketing performance. HandySends provided access to Twilio SendGrid’s email technology.

With HandySends and Twilio SendGrid, MECACA implemented transactional emails and API integration to improve deliverability, streamline communication, and support its clients’ dashboards and reporting. The solution helped MECACA handle email more reliably, reduce resource costs, and grow its client email list by 300% through referral marketing. HandySends and Twilio SendGrid also helped MECACA stabilize its services, improve KPI tracking, and ensure important messages were delivered securely and consistently.

MECACA

MK Chan

Founder & CEO