Case Study: Interpipe achieves improved employee engagement and 18% higher loyalty with Handy.ai

Cultivating Worker Loyalty with AI Assistant for employee engagement

The global steel pipe manufacturer Interpipe faced significant challenges in employee communication and safety, especially at the onset of the COVID-19 pandemic. They lacked a direct line to their workforce, which made it difficult to keep employees safe, compliant, and motivated. To address this, they partnered with vendor Handy.ai to implement an AI Employee Engagement Assistant.

Handy.ai deployed its AI assistant to streamline health incident management, schedule medical appointments, and direct support inquiries. The solution enhanced workplace safety, improved morale and communication, and led to an 18% increase in employee loyalty. This created a more engaged and productive workforce for Interpipe.