Case Study: JCW Group streamlines risk assessments with HandsHQ

JCW Group - Customer Case Study

JCW Group, a leading UK screeding company, faced an archaic and inefficient risk assessment process. Their outdated system, reliant on a single computer and CD-ROM backups, required hours to make simple edits and created a bottleneck as only one person could operate it. This led to duplication of effort, apathy within the team, and pressure from leadership. Health & Safety Officer Joe Dolwin sought a purposely-built solution to modernize their approach and approached HandsHQ for its platform.

By implementing the HandsHQ platform, JCW Group streamlined its entire risk assessment and method statement creation process. The solution enabled multiple team members to work simultaneously, drastically reducing the time to make edits from hours to minutes. This resulted in fewer documents being rejected by clients and significantly less pressure from directors. HandsHQ provided a system that worked, ultimately reducing the overall burden on the team and improving efficiency.

JCW Group

Joe Dolwin

Health & Safety Officer