Case Study: U.S. Concrete optimizes credit operations with Handle

How U.s. Concrete Optimizes All Internal Credit Divisions Using Handle

U.S. Concrete, a major supplier in the building materials industry, faced challenges with manual and repetitive tasks in its credit divisions. These processes, which involved sending project notices, verifying owners, and tracking payment deadlines across numerous projects, were time-consuming and created a lack of visibility, especially for its distributed and remote teams. To address this, they implemented a solution from vendor Handle.

By implementing Handle's system, U.S. Concrete automated its credit and payment protection processes. The solution provided automatic owner verification, proactive deadline tracking, and full visibility across all teams and projects. This eliminated manual work, optimized remote collaboration, and delivered a significant return on investment for the company through reduced DSO, a lower default rate, and substantial cost savings.

U.S. Concrete

Terry Marshall

CIO