Case Study: Grove AI achieves HIPAA-compliant, 100% call coverage for clinical trial recruitment with Hamming AI

How Grove AI ensures reliable clinical trial recruitment with Hamming

Grove AI, a clinical trials AI company, faced the challenge of ensuring HIPAA compliance and accuracy in its patient recruitment calls at scale. Manual quality assurance could only review 5-10% of calls, leaving significant regulatory and patient safety risks. They partnered with Hamming AI to test and monitor their AI agent, Grace.

Using Hamming AI's automated testing and real-time analytics, Grove AI achieved 100% call coverage. The solution enabled them to monitor 165,000+ conversations, maintain a 97% patient satisfaction rate, and generate automated compliance reports for partners. Hamming AI provided Grove with the confidence to scale their operations while ensuring every patient interaction met strict quality and compliance standards.

Grove AI

Tran Le

Co-Founder and CEO