Case Study: the UK’s largest conservation charity improves supporter fulfilment with Hallmark Consumer Services

The UK’s Largest Conservation Charity streamlines fulfilment over 20 years with Hallmark Consumer Services

Hallmark Consumer Services provides fulfilment and customer services support to the UK's largest conservation charity. The charity, which has been established for 50 years, required a fulfilment partner whose services would align with both its budget and its core values, while also helping to improve the overall experience for its supporters.

The solution from Hallmark Consumer Services included sustainable packaging and cost-effective postage. By providing year-on-year insights and focusing on intelligent forecasting, Hallmark helped the charity navigate seasonal peaks and troughs effectively. This long-standing, two-decade partnership has resulted in an agile and effective way of working dedicated to providing optimal service.