Case Study: Gigantti streamlines B2B sales with Hailer CRM

Gigantti - Customer Case Study

Gigantti, a home electronics retail chain in the Nordics, needed a CRM system to manage its B2B sales team's customer data and pipeline while giving managers a tool for oversight. They selected the customizable CRM solution from vendor Hailer to meet this challenge.

The Hailer solution was implemented quickly, with a workspace easily adapted to the team's specific needs. The results included a unified view of customer data, a manageable daily sales pipeline for the team, and a clear oversight tool for managers to track offers and sales activity. The vendor Hailer also successfully integrated their system with Gigantti's reporting software, and end-users provided positive feedback on the platform's usability.

Gigantti

Marko Niemisto

Operating Manager B2B Franchise