Case Study: L’Oréal achieves actionable workforce insights and stronger employee engagement with Haiilo Insights

L’Oréal boosts employee satisfaction by 30% with Haiilo

L’Oréal, a global leader in the beauty and cosmetics industry, sought to improve talent retention and foster an authentic workplace by better understanding employee sentiment. The challenge was to gain timely, actionable insights from their workforce, particularly from a large and transient intern and apprentice community in France and from all employees during an organizational transformation in Spain and Portugal. To address this, they turned to the vendor Haiilo and its Haiilo Insights solution.

Haiilo implemented its platform to deliver frequent, anonymous surveys, allowing the L’Oréal teams to gather real-time feedback. In France, this provided a pulse on the morale of over 1,000 interns and apprentices, enabling quick adjustments to improve their experience. In Spain and Portugal, the surveys offered a holistic view of 2,500 employees, helping to guide a major transformation. The results were significant: Haiilo helped L’Oréal France see that 70% of entry-level roles are filled by former interns, while the platform globally increases intern satisfaction by 23% and boosts overall employee satisfaction by 30% within the first year.

L’Oréal