Case Study: L’Oréal achieves actionable workforce insights with Haiilo

How Haiilo helped L’Oréal with actionable workforce insights

L’Oréal, the world's leading beauty and cosmetics company, sought to improve talent retention and employee engagement. To gain timely, actionable feedback from its large workforce, particularly from its 1000+ annual interns and apprentices, the company required a better way to understand their needs and morale. L’Oréal partnered with the vendor Haiilo to utilize its Haiilo Insights solution for intelligent, anonymous employee surveys.

Using Haiilo Insights, teams in L’Oréal France and L’Oréal Spain and Portugal deployed monthly surveys to their target groups. The solution provided real-time, anonymized results that allowed for quick adjustments to improve intern satisfaction and gauge overall employee morale during a period of organizational transformation. Haiilo helped L’Oréal achieve measurable impacts, including a 70% rate of entry-level roles being held by former interns and a 23% higher satisfaction rate among interns using the platform, enabling the company to act on feedback instantly.

L’Oréal

Alexandra Bennett

Digital & Communications Manager for Employer Branding