Case Study: Insights improves remote communication and engagement with Habanero Digital’s Microsoft Teams app

Insights launches Microsoft Teams app with Habanero Digital for 80%+ of customers

Insights, a provider of personality profiling and workplace effectiveness solutions, faced a challenge in keeping their workshop learning alive for remote teams. Their customers frequently complained about the lack of follow-on digital activities after in-person sessions, and Insights had previously struggled to launch successful digital end-user experiences. Habanero Digital was engaged to address this gap.

Habanero Digital developed and launched the Insights Discovery for Microsoft Teams app. The solution integrated directly into the platform where users already worked, featuring tools like a personal dashboard, a profile comparison feature, and an avatar generator to increase visibility of communication preferences. The app was very well received, with users particularly praising the compare profiles feature. While some drop-off in activity occurred after launch, the app is successfully helping Insights retain customers and increase product visibility within organizations.

Insights