Case Study: Insights delivers a scalable, accessible practitioner platform with Habanero Digital

Insights delivers a compliant practitioner platform in 3 years with Habanero Digital

The customer, a major insights company, faced the challenge of replacing an outdated and non-compliant software platform for its global network of practitioners. The old system had significant usability issues, and key customer relationships were at risk without a timely delivery. Habanero Digital was engaged to design and develop the new Insights Practitioner Platform.

Habanero Digital implemented a scalable design system and adopted a user-centered approach, conducting extensive research to understand the diverse needs of the platform's users. This resulted in the delivery of a compliant, accessible, and complex product within three years that better met user needs than its decade-old predecessor. The solution successfully supported 30 languages, including right-to-left scripts, and incorporated inclusive design practices.

Insights