Case Study: a health insurance provider uncovers employee fraud and cuts review volume with H5 Key Document Identification

Health Insurance Service Provider Company - Customer Case Study

A health insurance service provider company needed to conduct an internal investigation into potential employee fraud and embezzlement but faced the challenge of reviewing approximately 627,000 documents on an exceptionally tight two-week timeline. H5 was engaged to assist with its Key Document Identification offering to help pinpoint the most relevant evidence efficiently.

H5 experts devised complex searches based on the case's specific allegations, significantly reducing the document set for review. From the original 627,000 documents, H5 delivered a highly targeted set of only 1,600 key documents. This process enabled counsel to gain a comprehensive understanding of the fraud and complete their investigation on time, with H5 also uncovering crucial new information about internal control gaps and employee motivations previously unknown to the legal team.