Case Study: a Fortune 100 health insurance provider reduces millions of documents to a targeted review set with H5 Key Document Identification

Fortune 100 Health Insurance Service Provider Company - Customer Case Study

A fortune 100 health insurance service provider faced a significant challenge in conducting an internal investigation into potentially improper diagnosis practices. With an initial set of 850,000 documents that was set to triple, they needed to identify evidence of potential False Claims Act violations within a constrained budget and timeline. They engaged H5 and its Key Document Identification service to help manage the enormous volume of data.

H5 experts designed and executed a battery of complex, tailored searches to pinpoint evidence related to the fraud allegations. They delivered a streamlined, curated set of documents to counsel on a weekly basis, integrating new data and search requirements throughout the five-month engagement. From a total review set of 2.3 million documents, H5 delivered a highly targeted set of only 4,500 documents for counsel's review. This precise approach, facilitated by H5, allowed the legal team to efficiently develop a comprehensive understanding of the risk areas and complete their investigation.