Case Study: Jewelers Mutual achieves transparent, explainable underwriting decisions with H2O.ai Driverless AI

Jewelers Mutual improves underwriting transparency with H2O.ai and earns its 39th consecutive A+ Superior rating

Jewelers Mutual Insurance Company, a leading insurer dedicated to the jewelry industry, needed to bring greater transparency and explainability to its machine learning models for underwriting. After using other tools, they sought a solution from H2O.ai that would provide superior interpretability so their underwriters and regulators could understand and trust each model's decision-making process.

H2O.ai implemented its H2O Driverless AI and H2O-3 platforms to provide explainable AI, delivering reason-coded decisions through a web application. Using H2O.ai's automatic deployment capabilities, Jewelers Mutual was able to offer more competitive jewelry protection rates and improve business relationships. The solution also provided AI insights for loss prevention, such as identifying stores needing extra security during wildfires.

Jewelers Mutual Insurance Company