Case Study: Memorial Sloan Kettering Cancer Center democratizes access to expert cancer care with H1

Memorial Sloan Kettering Cancer Center expands access to in-network cancer care for 6.4M lives with H1

Memorial Sloan Kettering Cancer Center (MSK) had a vision to build a national cancer benefits solution but faced the challenge of not knowing which hospitals were in-network for patients across the country. This raised the risk of referring patients to out-of-network facilities, leading to potential unnecessary costs and delayed care. To solve this, MSK partnered with vendor H1 to leverage its data platform and API for dynamic insurance information.

By integrating H1's insurances accepted data, MSK launched "MSK Direct," a service that allows its care navigators to confidently refer patients to in-network treatment centers. The solution was so successful it was rolled out across the entire hospital system. The program is now used by 202 employers and unions, spanning 6.4 million covered lives, with over 10,000 patients directly using the tool, democratizing access to expert cancer care.

Memorial Sloan Kettering Cancer Center