Case Study: The Central Group achieves 80% administrative time savings and 100% adoption with Guusto

The Central Group Cutting Administrative Time & Effort

The Central Group, an innovation centre, was struggling with a manual, time-consuming employee recognition process—paper and physical gift cards that were difficult to purchase, track, and deliver—and lacked visibility into who was being recognized and why. To provide timely, meaningful recognition with better tracking and automation, The Central Group chose Guusto’s employee recognition platform.

Guusto implemented an intuitive platform that automated gifting, tracking, and budgeting (including agreed monthly manager budgets), provided launch support and campaign materials, and integrated The Central Group’s values into recognition. The result: 80% administrative time saved, 100% adoption, and a 10/10 recommendation; executives gained monthly reporting visibility, remote engagement improved during COVID, and annual awards and nomination processes were successfully automated using Guusto.

The Central Group

Amanda Moss

Human Resource Manager