Case Study: Rexall boosts employee engagement with Guusto

Rexall boosts employee engagement 20% with Guusto

Rexall, a major Canadian pharmacy retail chain, faced challenges with its employee recognition program. Their previous vendor's system, which used a points catalog, failed to cater to diverse employee tastes and charged substantial service fees on every transaction. This led Rexall to seek a new solution, ultimately partnering with Guusto for its recognition platform.

Guusto implemented a flexible, three-tiered recognition program for Rexall that eliminated all service fees. The solution's user-friendliness led to an immediate and sustained increase in recognition activity. The program delivered significant results, including a 20% boost in employee engagement, a 100% elimination of service fees, and a 30% increase in real-time recognition from leaders. Rexall also praised Guusto for its exceptional support and responsiveness.

Rexall