Case Study: Pilgrims achieves 20% administrative time savings and 40% core-value alignment improvement with Guusto

Pilgrims Cutting administrative time & effort

Pilgrims, represented by Peaches Diaz (Complex Human Resources Manager at the Elberton, GA plant), faced an ineffective recognition program that delivered unwanted items, required three HR staff to administer, and scored only a 5/10 for alignment and recognition. To address this, Pilgrims adopted Guusto’s employee recognition platform and gift-card solution to make rewards flexible, meaningful, and easier to manage.

Guusto implemented a rewards program tying each recognition to core values and offering 60,000 merchant options so employees can choose rewards they value; adoption grew ~10% quarter-over-quarter. The Guusto program drove a 40% increase in alignment to core values, a 40% rise in recognition consistency, a 7% drop in absenteeism, and about a 20% reduction in administrative time (allowing Peaches to manage rewards solo), earning a 10/10 rating.

Pilgrims

Peaches Diaz

Complex Human Resource Manager