Case Study: Nicole Chan Photography cuts payroll processing from 90 minutes to 5 minutes with Gusto

Nicole Chan Photography - Customer Case Study

Nicole Chan Photography, founded by Nicole Chan in Boston, MA, is a one-person wedding photography studio that has grown rapidly to shoot about 80 weddings a year (including international clients). Despite strong word-of-mouth demand and a distinctive documentary style, Nicole struggled with a clunky local payroll provider that made month-end payroll take 1.5 hours and created technical headaches.

After switching to Gusto, onboarding was seamless and easy to follow; Nicole now runs payroll in five minutes, saving roughly an hour and a quarter each month that she and her assistant use for personal creative projects and client work. She also values Gusto’s email reminders, customizable reports for her bookkeeper, and fast, accessible customer support, which together help streamline operations and support continued business growth.

Nicole Chan Photography

Nicole Chan

Owner