Case Study: MOD achieves streamlined HR, simpler benefits selection, and faster remote onboarding with Gusto

Gusto is the Trusted HR Business Partner for MOD

MOD, a 50+‑person marketing agency in Philadelphia that specializes in decision science, brand strategy and production, needed HR help as it scaled. Without an in‑house HR team, MOD faced challenges around remote hiring and onboarding, complex benefits decisions, payroll for contractors, and rapidly changing COVID‑related compliance requirements.

Gusto served as MOD’s HR business partner, providing concierge HR support, payroll and time‑tracking, benefits and 401(k) guidance, and timely COVID resources. The partnership simplified benefits selection (increasing employee coverage by about 20%), made payroll and contractor time tracking faster and more accurate, and delivered responsive customer service and resources that kept MOD compliant and able to grow.

MOD

Adriana Vázquez

Director of Operations