Case Study: Office Designs unifies supply chain and scales eCommerce with GURUS Solutions and NetSuite OneWorld

Office Designs quadruples Amazon order processing with GURUS Solutions

Office Designs, an online retailer of ergonomic and modern office furniture, faced challenges scaling their eCommerce operations due to disconnected systems. Their ERP, accounting, warehouse management, and CRM tools were separate, leading to manual workarounds, poor visibility into inventory and profits, and limited reporting capabilities. To unify their supply chain and support growth, they partnered with GURUS Solutions to implement NetSuite OneWorld.

GURUS Solutions implemented NetSuite OneWorld, integrating ERP, CRM, finance, and eCommerce into a single platform. This provided Office Designs with real-time visibility and streamlined operations. The results were significant: the company quadrupled its Amazon order processing capacity, drastically reduced manual order processing from multiple sales channels, and gained the ability to efficiently add new product lines. GURUS Solutions' guidance enabled a successful implementation that improved systems for the entire customer and supplier ecosystem.

Office Designs