Case Study: Fermob USA increases sales by 28% with GURUS Solutions' NetSuite ERP and automated container tracking

Fermob USA increases sales by 28% with GURUS Solutions

Fermob USA, a national distributor of iconic French outdoor furniture, faced challenges tracking international container shipments and managing order fulfillment. Without a centralized ERP system, they relied on archaic, on-premise tools like Everest and manual Excel spreadsheets, leading to poor data visibility and the risk of missing critical delivery timelines. To solve this, they partnered with GURUS Solutions for an implementation of NetSuite ERP, SuiteCommerce, and a custom container management solution.

GURUS Solutions implemented a custom NetSuite system that provided Fermob USA with real-time visibility into the entire shipment lifecycle, from departure to warehouse intake. This solution replaced their fragmented legacy tools with a unified, cloud-based platform. The results included a dramatic decrease in order lead time, improved accuracy of customer data, and a 28% increase in sales since the implementation.

Fermob USA