Case Study: Transfer Ibiza achieves real-time tracking, happier passengers, and streamlined operations with Gurtam

Monitoring airport transfers in Ibiza, Spain

Transfer Ibiza, a passenger transport company operating in Ibiza, struggled with passengers not finding pick-up points, difficulty locating the correct bus, long and unpredictable wait times, and a lack of accurate driver work-hour records — issues the previous tracking system could not solve. To address this, Transfer Ibiza partnered with Gurtam and deployed Gurtam’s Wialon Hosting (implemented by local partner Instant Connect) to modernize vehicle monitoring and customer communications.

Instant Connect integrated Gurtam’s Wialon Hosting with Transfer Ibiza’s Volcano booking system and fitted buses with Xirgo Global FMS500 ONE devices; the Wialon mobile app, base-geofence notifications and a Locator link in customer messages now provide real‑time bus positions, arrival times and precise driver start/finish tracking. As a result, Transfer Ibiza delivers clear pick-up information and live locators to passengers, reduced wait-time uncertainty, a stronger professional reputation, and accurate driver time records for payroll and improved route management.

Transfer Ibiza